Hosted Pro

Before commencing to configure your service, see Getting Started with Direct Routing ProThe following configuration options are available with the Hosted Pro license:

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Manage M365 User Configuration (see User Management)

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Reserved Numbers (see Reserving Customer Phone Numbers)

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LifeCycle Management Templates (see LifeCycle Management Templates)

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LifeCycle Management (see LifeCycle Management)

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Monitoring:

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Queued Changes (see Monitoring M365 Replication Actions Queue)

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Audit (see Viewing Audit and Roll Back Historical Updates)

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UMP License (see Managing User Licenses)

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Configuration:

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M365 Configuration (see Securing Microsoft 365 Service Provider Access)

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Online Voice Routing (see Voice Routing Policy)

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Manage SIP Connections (see Managing SIP Connections)

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LBR Network Topology (see Location-Based Routing)

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Do the following:

1.

Open the Services page (Topology menu > Services tab).

2.

Select the check box adjacent to the relevant service.

3.

From the Direct Routing drop-down menu, choose Edit Service.

The Service portal is displayed.